Everything you need to sign in to Gemini safely: web & mobile flows, 2FA setup, recovery steps, common errors, and recommended security practices.
Quick safety tip: always visit https://www.gemini.com or use the official Gemini app. Beware of phishing links and never reveal your password, 2FA codes, or recovery information to anyone.
What is Gemini and why secure login matters
Gemini is a regulated cryptocurrency exchange and custody platform that enables users to buy, sell, and store digital assets. Because it holds access to financial assets, logging in to Gemini must be protected by strong credentials and multi-layered authentication. A secure login protects your funds and personal data from unauthorized access and account takeover attacks.
Prepare before you log in
Confirm you have a verified Gemini account (new users typically complete identity verification/KYC).
Keep your phone handy if you use SMS or an authenticator app for two-factor authentication (2FA).
Use a modern, updated browser (Chrome, Firefox, Edge, Safari) and avoid signing in on public or untrusted networks.
Consider a password manager to generate and store a strong, unique password for Gemini.
Web login step-by-step
1. Open the official site
Type https://www.gemini.com into your browser address bar (don’t follow links from email unless you verified them). Verify the HTTPS lock and the domain.
2. Click “Sign In”
Use the Sign In button at the top-right. Enter your registered email and password. If you use a password manager, confirm it filled the correct account.
3. Complete two-factor authentication
If 2FA is enabled, you’ll be asked for the second factor. Gemini supports authenticator apps (recommended), SMS, push notifications, and hardware security keys (WebAuthn / FIDO2). Enter the code or complete the prompt to proceed.
4. Optional device trust
You may be offered to “trust this device” for fewer prompts later. Only enable this on personal devices you control—not on public or shared computers.
Mobile login (iOS & Android)
Gemini’s mobile app offers the same security features as the web, with added convenience like biometric unlock.
Download the Gemini app from the official App Store or Google Play Store.
Open the app, tap Sign In, and enter your email and password.
Complete 2FA via authenticator app, SMS, push verification, or security key if configured.
Optionally enable biometric unlock (Face ID / Touch ID / fingerprint) for subsequent logins — biometric data never leaves your device.
Two-Factor Authentication (2FA) explained
2FA provides a second layer of defense beyond your password. Gemini supports several 2FA methods; choose the most secure option you can reliably use:
Hardware security keys (YubiKey, other FIDO2 devices): phishing-resistant and ideal for high-value accounts.
SMS codes: convenient but vulnerable to SIM-swap attacks — use only if no better option exists.
Push notifications: approve/deny sign-in attempts from the Gemini mobile app.
Always store any backup or recovery codes Gemini provides in a secure offline location (e.g., a safe or encrypted backup).
Account recovery & lost access
Forgotten password
Click Forgot password? on the Sign In page.
Enter your registered email — Gemini will send a password reset link.
Open the link only on your trusted device and set a strong new password.
Lost 2FA device
If you lose access to your authenticator app or phone, recover using saved backup codes or follow Gemini’s recovery process. Expect identity verification: government ID, selfie, and account details may be required to prove ownership. Do not attempt to bypass 2FA using SMS unless you have secured your phone number.
Compromised account
Suspect unauthorized access? Immediately change your password (if possible), revoke active sessions, remove linked payment methods, and contact Gemini support through official channels. Move any remaining funds to a secure wallet if instructed by support.
Common login errors & how to fix them
Invalid password: Check Caps Lock, keyboard language, and autofill. If unsuccessful, use the password reset flow.
2FA code rejected: Ensure device time is synced (TOTP codes require accurate clock). For SMS, verify your phone has signal.
Account locked: Too many failed attempts can trigger temporary locks — wait the cooldown or contact support.
Phishing links: If a link asks for unusual information (seed phrase, full password by email), close it and navigate to Gemini manually.
Browser issues: Clear cache/cookies, disable interfering extensions (ad blockers, script blockers), or try incognito/private mode.
Security best practices for Gemini login
Use a unique, strong password — length and randomness matter. A password manager helps.
Prefer authenticator apps or hardware keys over SMS for 2FA.
Store backup/recovery codes offline in a secure place (not on a phone or cloud drive).
Enable email alerts and session notifications so you’re notified of unusual logins.
Review active sessions and revoke unknown devices from account settings periodically.
Avoid public Wi-Fi when accessing financial accounts; use a trusted VPN if needed.
Keep your OS and browser up to date to reduce vulnerability to exploits.
Advanced login options & enterprise features
Gemini supports advanced authentication for institutional and power users:
FIDO2 / WebAuthn hardware keys for phishing-resistant logins.
Single Sign-On (SSO) and enterprise integrations for institutional accounts.
Dedicated admin controls and role-based access for teams managing custody and trading at scale.
These options increase security and are recommended for high-value or business accounts.
Privacy and session management
Always sign out of Gemini on shared or public computers. In account settings you can view and revoke active sessions — use this if you suspect stale or unauthorized access. Periodically clear trusted devices to force re-authentication and reduce attack surface.
When to contact Gemini support
Contact Gemini support if:
You can’t reset your password with the standard flow.
You lost access to both password and 2FA and need account recovery.
You observe unauthorized activity you cannot resolve yourself.
Payment or withdrawal issues that require manual intervention.
Always use Gemini’s official support portal on their site. Be prepared to verify identity — this speeds up recovery.